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Continuum is a Unified Communication and Collaboration suite of products combining the capabilities of your communication framework and sophisticated contact management into a single, powerful solution. |
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Features |
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Comprehensive Communication Logging
Automatically logs all communications like a journal including Emails, IM, SMS, and Phone calls. |
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Integrated Contact Manager
Best in class integrated contact manager which creates a global address book that allows hierarchical organization of contacts, tiering, searching and grouping capabilities. |
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One Interface for multiple modes of communication
A single communication interface which enables the user to use any mode of communication from one screen. |
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Hosted Solution
Lowers total cost of ownership and provides benefits of Unified Communications without any heavy infrastructure investments. |
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Reports
Provides itemized reports of communication and costs by the recipient, sender, organization and others. |
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Benefits |
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Ensures Business Continuity by automated logging of all communications. |
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Assists organizations to meet regulatory compliance requirements. |
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Ensures organization's control over communication within and outside the enterprise. |
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Improves employee productivity by offering a single user interface for multiple modes of communication with selected contacts, which are easy to locate in the contact manager. |
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Addresses organization's need for information security by providing comprehensive role based access control. |
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Enables Personalized Mass Communication. |
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Systems Requirements |
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Continuum can be used either as a hosted service or can be deployed on premise. The following are the system requirements in the respective cases: |
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Desktop / Laptop PC
Windows XP / Vista / 7
Internet Explorer 7.0+
Stable Internet connectivity |
Quad Core Xeon
Windows Server 2008
SQL Server 2008**
Microsoft IIS 6.0 |
MSMQ
Microsoft SMTP
Persists ASP Upload |
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